Details for CONTACT BOX

Updated

The Citizen.

Published Tuesday through Sunday. A Lee Publications newspaper.
25 Dill Street, Auburn, NY 13021 USPS#071 3180
(315) 253-5311 www.auburnpub.com
Publisher Robert Forcey robert.forcey@lee.net
Newsroom
News Fax
Email
Facebook
Twitter

(315) 282-2231 Letters
(315) 253-6031 Obituaries
citizennews@lee.net

(315) 282-2231
Weekdays (315) 282-2209
Weekends (315) 282-2244

facebook.com/auburncitizen Customer Service
@The_Citizen Circulation Call Center

(315) 282-2200
(315) 253-3700

Executive Editor Jeremy Boyer 282-2231 General Manager Jeff Weigand 282-2213
Sports (315) 282-2256 or (315) 282-2257 Advertising
Lake Life

(315) 282-2245 Advertising Fax

Photo

(315) 282-2247 Place a Classified Ad

Calendar

(315) 282-2245 Weekday Hours

(315) 282-2213
(315) 255-3874
(315) 282-2200
8 a.m.-5 p.m.

Terms and CondiTions
subscription offers
All subscription offers available at auburnpub.com/subscribenow, including those advertised
through our email promotions, on-site messaging, social media and any external means of promotion, are valid for new subscribers only. You must not have been a subscriber in the past thirty (30)
days to register for a new subscription offer.
auto-renewal, Cancellation, and refund Policy
EZ Pay is a convenient electronic payment method that automatically renews your Digital Only
or Full Access news subscription service (your “Subscription”). If you register for EZ Pay or debit
banking (ACH) payments, your Subscription will continue for the length of the term you select on
your plan. On the last day of your current term (your “Renewal Date”), your plan will automatically renew for the same term unless you choose to cancel more than twenty-one (21) days before
your Renewal Date (your “Cancellation Date”).
if you do noT affirmaTively CanCel your subsCriPTion before your
CanCellaTion daTe, you Will be CHarGed for an addiTional Term for
THe Plan you iniTially seleCTed aT THe raTes in effeCT aT THe Time of
reneWal. you may CanCel your subsCriPTion aT any Time by CallinG
1-866-589-5105.
If you have provided us with a valid credit card number or an alternate payment method saved
in your account and you have not cancelled by your Cancellation Date, your subscription will be
automatically processed up to fourteen (14) days in advance of your Renewal Date and the payment
method you provided to us at or after the time of your initial Subscription purchase will be charged.
We reserve the right to change your Subscription rate at any time. If you are not satisfied with your
Subscription rate or service, you may cancel your Subscription at any time, and receive a refund for
any amounts you have prepaid beyond the date you cancel your Subscription.
full access subscriptions
Full Access subscribers get the benefit of newspaper home delivery and digital access. Therefore, if
you register for a Full Access Subscription plan, you are subject to the Auto-Renewal, Cancellation
and Refund Policy described above, as well as the additional terms and conditions set forth below.
in addiTion To your full aCCess subsCriPTion raTe, neW full aCCess
subsCribers Will be CHarGed a one-Time nonrefundable aCCounT seT uP
fee of $6.99.
Premium PubliCaTions, inCludinG THe THanKsGivinG day neWsPaPer and
neWsPaPers ConTaininG Premium seCTions, are inCluded aT a raTe of uP
To $5.00 eaCH. THere Will be uP To Ten (10) addiTional Premium seCTions
PublisHed THrouGHouT THe Calendar year THaT Will be CHarGed aT a
raTe of uP To $5.00 eaCH in addiTion To your full aCCess subsCriPTion
raTe. THese CHarGes Will be refleCTed in your aCCounT and may aCCeleraTe THe daTe WHen your subsCriPTion reneWs.
Full Access Subscription rates are for carrier and mail delivery only.
All Full Access Subscriptions include unlimited digital access. To access these benefits, you must
first provide your email address, register with auburnpub.com, and activate your account online.
To activate your digital account, visit auburnpub.com/subscribenow. For assistance setting up your
account, visit auburnpub.com/users/admin/profile/edit/ or call 1-866-589-5105.

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