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New tools are coming to help fight robocall scams, but don’t expect unwanted calls to disappear. 

The New York State Division of Consumer Protection issued a consumer alert over scammers impersonating Social Security Administration employees trying to steal personal information.

The division announced the alert in a news release on Wednesday. Impersonators ask for information such as someone's Social Security number, date of birth, their mother's maiden name and bank account information in most cases, the news release said. 

The callers may say the SSA's "computers are down" or talk about enrollment in a Medicare prescription drug program in order to ask for information, the release said. The scams can also be done through an automated recording saying, “Your Social Security Number has been ‘suspended’ for suspicion of illegal activity. Call this number immediately."

The division said that people shouldn't give callers any information.

“Scam artists are using official-sounding calls to try and scare individuals into sharing their personal information,” said New York Secretary of State Rossana Rosado, who oversees the division, in the release. “Government agencies do not typically call people with little or no warning asking for sensitive information or trying to get a payment over the phone. We urge New Yorkers: Do not give any sensitive information to unsolicited callers. Do not play their game.”

The release said the Consumer Assistance Helpline is available from 8:30 a.m. to 4:30 p.m. Monday through Friday, excluding state holidays and consumer complaints can be filed at any time at dos.ny.gov/consumerprotection.

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