Auburn Citizen - Digital

Answering your questions: Why do I get a message I’ve used all my free articles?

We hear you, and understand. You get SO MUCH with a membership and it can get confusing.

To help you navigate all of the great features we have to offer, we've compiled some of the most frequently asked questions we've gotten from our members and answered them below.

As always, thank you for being a member and supporting local journalism!

Why do I get a message I’ve used all my free articles?

If you’re not logged into your account you may get a pop-up that says you’ve used all your free articles or a survey blocking articles.

All you need to do to avoid this is log-in to your account!

Not sure how to do that? 

You can click here to go directly to our login page or you can find instructions on how to login below on both desktop and mobile devices.



  • Visit our homepage
  • Click on the three-lined menu button on the left-hand side
  • Click the “Log In” button on the menu that appears on the left
  • Put in your username or email address and password OR select the Facebook or Google button if you previously linked your account to those services
  • Click the “Sign In” button

Not sure what your login information is? It’s easy to find - just click here.

If you’re a current Full Access Member/Subscriber, activate your digital by visiting

Have a question that’s not answered above? Please contact us.